Privacy at WV Detail

What you send us

The only information we collect directly is what you type into a quote or contact form: your name, how to reach you, your vehicle, and whatever you tell us about what it needs. Nothing on this site asks for payment details, and we do not ask for anything we do not need in order to quote your vehicle.

You can also reach us by phone, text, message, or email instead of using a form. In that case we have whatever you chose to send us, and nothing more.

How form submissions reach us

Form submissions on this site are delivered through Web3Forms, a third-party form processing service. When you submit a form, what you typed passes through their systems in order to be delivered to us as a message. We do not run our own database of submissions on this website.

That means Web3Forms handles your submission in transit and is subject to its own privacy practices, which you can read at web3forms.com. We use them only to deliver messages, not to build a mailing list.

How we use your contact information

We use it to answer you: to send a quote, ask a follow-up question about your vehicle, arrange a time, or confirm details before work begins. That is the whole purpose.

We do not sell your information, rent it, or trade it. We do not add you to a marketing list because you asked for a price, and we do not send promotional messages you did not ask for. We keep quote conversations only as long as they are useful for serving you.

Analytics and cookies

This site may use Google Analytics to understand how the site is used in aggregate: which pages people visit, roughly where visitors come from, and what device they use. That helps us know which pages are worth improving.

Google Analytics sets cookies in your browser and collects technical information such as your approximate location, browser, and the pages you view. We do not send your name, email, phone number, or the contents of your quote request to Google Analytics.

If you would rather not be measured at all, most browsers let you block or delete cookies, and Google publishes a browser add-on that opts you out of Google Analytics entirely. Blocking either will not stop the site from working.

Links to other sites

Some pages link out to places like our Google Business Profile or Facebook page. Once you follow a link off this site, that company is handling your visit under its own privacy policy, not ours.

Children

This is a business site for vehicle owners. It is not directed at children, and we do not knowingly collect information from them.

Changes to this page

If how we handle information changes, we will update this page. Because this is a short, plain-language description rather than a legal contract, we would rather keep it accurate than keep it long.

Questions

If you want to know what we have on file, or you want it removed, just ask through the contact page. We will take care of it.